Terms of Use

Last updated: 13 August 2026

1. The agreement

These terms are an agreement between you and Runnr. You accept them by using the app - and expressly when you create an account with Continue with Apple or Continue with Google. Tapping either button means you accept these terms and our privacy policy.

Apple's standard licence agreement for apps also applies: Licensed Application End User License Agreement. Where the two conflict, the stricter of the two governs that point.

If you do not accept the terms, do not use Runnr.

2. Who may use Runnr

• You must be at least 13 years old to create an account.
• If you are under 18, a parent or guardian must have accepted these terms on your behalf.
• One person, one account. You may not impersonate anyone, use someone else's name, or pretend to represent a company or organisation you do not represent.
• If your account has previously been banned, you may not create a new one.

3. Safety while running - please read this one

Runnr suggests routes. Routes are calculated from map data, and map data is not reality.

• You are responsible for judging whether a route is safe to run. That includes traffic, surface, lighting, weather, season, time of day and your own condition.
• Always follow the rules of the road. Look up from the phone.
• Routes made and shared by other users have not been checked by us. We have not run them and we do not know what they look like.
• A Runnart figure follows a drawing, not the road network. Place it somewhere you can actually run, and watch where you are going.
• Voice guidance, daily form and Zone 2 guidance are estimates, not medical advice. If you are unsure about your health, ask a doctor, not an app.
• Never run somewhere you consider unsafe just because the app suggested it.

4. Your account and your data

You are responsible for what happens on your account. If you lose access to the Apple or Google account you signed in with, you lose access to your Runnr account too. You can delete your account at any time in the app under Profile → Delete account.

5. What you post

You keep the rights to your own routes, texts and artwork. So that the app can display them, you grant us a non-exclusive, worldwide, royalty-free licence to store, display, reformat and distribute your content within Runnr and in marketing of Runnr. The licence ends when you delete the content, except for copies already shared by others and backups purged on our normal schedule.

You warrant that you are entitled to share what you share - including that you hold the rights to any images you upload and have consent from any people visible in them.

What may not be posted

In any form - route, figure, title, description, tag, username, bio, comment or profile picture:

• Sexual content, nudity and pornography. Including artwork drawn as genitals or sexual acts.
• Anything that sexualises minors. This is reported to the authorities.
• Racism, hateful content, and degrading people on the basis of race, ethnicity, religion, gender, sexuality, disability or similar.
• Harassment, bullying, threats and calls to target a specific person.
• Violence, weapons and incitement to violence or self-harm.
• Political campaigning, election campaigning and organised political activism. Runnr is not a platform for that.
• Illegal content, instructions for illegal acts and sale of illegal goods.
• Other people's personal data: names, addresses, phone numbers or pictures of people who have not agreed.
• Routes that lead people onto private land, into dangerous traffic, or into places with restricted access.
• Spam, advertising, chain messages, artificially inflated numbers and posts made to manipulate the feed.
• Real company logos, trademarks and other people's copyrighted artwork.
• Content that imitates Runnr or makes it look as if we are behind it.

How we enforce this

• Text and images are checked automatically before they become public. The filter does not catch everything.
• Every post can be reported and every user can be blocked, directly in the app. A reported post is hidden immediately for the person reporting it.
• We review reports and act on them, as a rule within 24 hours.
• We may remove content and ban accounts, with or without prior notice, and without having to justify each individual case. A ban removes everything the account has posted.
• If you think we got it wrong, write to support@runnr.dk. We will look again.
• We are not obliged to monitor all content in advance, but we remove illegal content once we are made aware of it.

6. Runnart

Runnart turns a photo into a runnable figure. Only upload images you hold the rights to. Real logos and trademarks are not allowed. The service draws on a monthly quota shown in the app, and an attempt counts even if the result is not what you hoped for - the work has been done on the server.

7. Free and Premium

• The free tier includes a number of new routes per month. The number is shown in the app and may change.
• Premium is an auto-renewing subscription, monthly or yearly. The price is always shown before purchase.
• Any free trial is stated at the point of purchase. An unused trial is forfeited when a subscription is purchased.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
• Payment is charged to your Apple account. Manage or cancel under Settings → Apple Account → Subscriptions.
• Refunds are handled by Apple under App Store terms. We cannot refund a purchase made with Apple.
• We may change prices and what Premium includes. Changes are announced and take effect from the next period.

Right of withdrawal: as a consumer in the EU you have a 14-day right of withdrawal for digital content. The right lapses once delivery has begun with your consent. App Store purchases are handled under Apple's rules, which you accept at the point of purchase.

8. How the app may not be used

• No attempts to circumvent quotas, payment or access restrictions.
• No automated collection, scraping or bulk account creation.
• No attempts to break into, overload or disrupt our services.
• No decompilation beyond what the law expressly permits.
• No reselling the app or access to it.

9. Availability

We do not promise that Runnr is always available. We may change features, pause them or close them, and we may shut down the service with reasonable notice. If you hold a paid subscription when we permanently close a significant feature, you may cancel and ask Apple for a refund for the remaining period.

10. Disclaimer

Runnr is provided "as is". We do not warrant that routes are safe, accurate in distance, free of obstacles or fit for your purpose, and we do not warrant that the app is error-free or uninterrupted.

To the extent permitted by law, we exclude liability for indirect loss, loss of business, loss of data and consequential damage. Our total liability to you is limited to the amount you have paid for Runnr in the preceding 12 months.

Nothing in these terms limits our liability for death or personal injury caused by gross negligence or intent, or your mandatory rights as a consumer under Danish law.

We are not responsible for content posted by other users, or for what happens when you run a route someone else has shared.

11. Intellectual property

Runnr, the name, the logo, the app's design, our own figures and the software belong to Runnr. Map data is provided by Apple Maps and is subject to Apple's terms. Route calculation is based on OpenStreetMap data, licensed under ODbL.

12. Termination

You may stop using Runnr and delete your account at any time. We may close your access if you breach these terms. The sections on liability, intellectual property and governing law survive termination.

13. Changes

We may update these terms. Significant changes are announced in the app before they take effect. If you keep using Runnr after that, you have accepted the new terms. If you would rather not, you can delete your account.

14. Governing law and disputes

Danish law applies. Disputes are settled by the Danish courts. As a consumer you may complain to the Danish Centre for Complaint Resolution or use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr. You may always bring a case before the court where you live.

15. Contact

Runnr, Denmark. support@runnr.dk